Privacy Policy

Privacy Policy Raja88 — Data Protection & Your Personal Information

At Raja88, your privacy is more than a legal obligation — it is our commitment. We protect all your personal information with the latest encryption and stringent data management practices.

Updated: January 2026

Raja88 Data Protection Commitment

Six core principles that shape how we handle your personal information every day.

256-bit SSL Encryption

All data transmitted between your browser and raja88's servers is encrypted using the same 256-bit SSL protocol used by leading banking institutions worldwide.

Secure Data Storage

Your personal information is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock real-time threat monitoring systems.

Member Access Control

Only you can access your account information. We use two-factor authentication (2FA) and secure session mechanisms to ensure no unauthorised access occurs.

No Data Sales

Raja88 has never and will never sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent.

Regulatory Compliance

We comply with Malaysia's Personal Data Protection Act (PDPA) and applicable international data protection regulations, ensuring your privacy rights are always protected.

Data Minimisation

We only collect information that is strictly necessary to provide our services. Data that is no longer needed is deleted in accordance with our data retention policy.


1. Introduction

Welcome to the raja88 Privacy Policy. This document explains in detail how raja88 ("we", "our platform") collects, uses, stores, protects, and in certain circumstances, shares your personal information as a member or visitor of our platform at raja88.vu.

This Privacy Policy applies to all users of the Raja88 platform, including visitors who browse the website without registering, registered members, and anyone who interacts with our services via our website, mobile app, or official communication channels.

By registering as a member or continuing to use the Raja88 platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact us to close your account.

Our Commitment: raja88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. Your privacy is our priority, not an afterthought.

2. Data We Collect

Raja88 collects various categories of personal information depending on how you interact with our platform. Below is a comprehensive overview of the types of data we collect:

Data Category Examples of Information How It Is Collected
Identity Information Full name, date of birth, identification card number, gender Registration form, KYC process
Contact Information Email address, phone number, residential address Account registration, profile updates
Financial Information Bank account number, e-wallet, transaction records Deposits, withdrawals, payment processing
Technical Data IP address, device type, browser, operating system Automatic server logs upon access
Behavioural Data Games played, access frequency, session duration Automatic in-platform tracking
Communication Data Support chat logs, emails, complaint tickets Interactions with the customer support team

We may also receive your personal information from trusted third-party sources, such as identity verification providers, payment providers, and fraud prevention agencies — solely for verification and security purposes.

3. How We Use Your Data

Every piece of information we collect is used for a clear and lawful purpose. raja88 does not use your data for any purpose other than those stated here without first obtaining your consent.

  • Account Management: Securely creating, verifying, and maintaining your member account.
  • Transaction Processing: Processing deposits, withdrawals, and other financial activities accurately and securely.
  • KYC Verification: Meeting legal requirements related to identity verification and anti-money laundering (AML).
  • Customer Support: Effectively helping to resolve your enquiries, complaints, and technical issues.
  • Platform Security: Detecting and preventing fraud, hacking, and other unauthorised activities that could compromise member security.
  • Service Improvement: Analysing usage patterns to improve the gaming experience and platform interface.
  • Legal Compliance: Fulfilling reporting obligations to regulatory authorities as required by law.
  • Marketing Communications: Sending promotional information, bonuses, and exclusive offers — only to members who have given their consent.

The lawful bases we rely on to process your data include: performance of a contract (membership agreement), legal obligation, our legitimate interests in operating a secure business, and consent you have expressly provided.

4. Information Sharing

Raja88 takes the confidentiality of your personal information very seriously. We do not sell, rent, or disclose your information to outside parties for commercial gain. However, there are limited situations where data sharing is necessary and legally permitted:

  • Trusted Service Providers: We share necessary data with payment providers, gaming technology providers, and technical support partners — all bound by strict confidentiality agreements and receiving only the data required to perform their duties.
  • Regulatory Authority: We disclose information to regulatory bodies, law enforcement, or courts when required by applicable law.
  • Fraud Prevention: We may share data with fraud prevention agencies and financial institutions to detect and prevent illegal activities.
  • Business Restructuring: In the event of a merger, acquisition, or asset sale, member information may be transferred — and you will be notified in advance.
Our Guarantee: All third parties that receive your data from raja88 are bound by legally binding data protection agreements. They are prohibited from using that data for any purpose other than what has been agreed upon.

5. Cookies & Tracking Technologies

Raja88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use four main types of cookies:

  • Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymised usage data to help us understand how our platform is used and identify areas for improvement.
  • Functional Cookies: Storing your preferences such as language, layout, and personal settings to provide a more personalised experience.
  • Marketing Cookies: Used to deliver relevant advertisements to you based on your interests and usage patterns — only with your consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform. For cookies that require consent, we will request your agreement via a cookie banner on your first visit.

6. Data Security

Protecting your data from unauthorised access, loss, or destruction is our highest technical and organisational priority at raja88. We implement multiple comprehensive layers of security:

  • Data in transit is encrypted using TLS 1.3 and 256-bit SSL.
  • Stored data is encrypted using AES-256 for all sensitive information.
  • A web application firewall (WAF) that monitors and blocks cyber threats in real time.
  • Role-based access control (RBAC) ensuring only authorised staff can access member data.
  • Regular security audits conducted by accredited independent third-party firms.
  • A vulnerability disclosure program that encourages security researchers to report issues.
  • A comprehensive incident response plan to address any data breaches quickly and effectively.

While we take all reasonable precautions, no security system is completely infallible. In the event of a data breach that affects you, we will notify you within the timeframe required by applicable law and take immediate steps to mitigate the impact.

7. Data Retention

Raja88 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by law. Our data retention principles are as follows:

  • Active Account Data: Retained for as long as your account is active and for an additional period after account closure for legal compliance purposes.
  • Financial Records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and tax legal requirements.
  • KYC Data: Retained for a minimum of 5 years after the business relationship ends, in accordance with AML legal requirements.
  • Communication Logs: Retained for 3 years for dispute resolution and audit purposes.
  • Marketing Data: Retained until you withdraw your consent or request deletion.

When the retention period expires, your data will be securely deleted or anonymised using industry-standard approved methods, ensuring it cannot be recovered or misused.

8. Your Privacy Rights

As a data subject, you have important rights under applicable data protection laws. raja88 fully respects and facilitates the exercise of these rights.

Your Privacy Rights at raja88

We fully recognise and respect your rights under applicable data protection laws.

1

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

2

Right to Rectification

You may request correction of any inaccurate or incomplete personal information in our records.

3

Right to Erasure

You have the right to request deletion of your personal data, subject to our legal obligations to retain certain data.

4

Right to Object

You may object to the processing of your data for direct marketing purposes or on the basis of our legitimate interests at any time.

5

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.

6

Right to Withdraw Consent

Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

How to Exercise Your Rights: To submit any request regarding your privacy rights, contact our Data Protection Officer via 24/7 Live Chat or email at [email protected]. We will process your request within 30 days from the date of receipt.

9. Cross-Border Data Transfers

In operating our global platform, Raja88 may need to transfer your personal information to servers or service providers located outside Malaysia. When such transfers occur, we ensure that equivalent or higher levels of protection are applied through the following mechanisms:

  • Standard Contractual Clauses approved by the relevant data regulatory authority.
  • Transfers only to countries or regions recognised as having an adequate level of data protection.
  • Comprehensive data processing agreements with all international service providers.

You can obtain more information about the safeguard mechanisms used for cross-border data transfers by contacting our privacy team.

10. Third-Party Links

Raja88 may contain links to third-party websites or services for informational convenience only. Please note that raja88 has no control over the content or privacy practices of those third-party websites.

Our Privacy Policy does not apply to third-party websites. We recommend that you read the privacy policy of each website you visit independently. Raja88 is not responsible for any loss or damage arising from the use of such third-party websites.

11. Children's Privacy

The raja88 platform is exclusively for users who are of age 18 years and above. We do not intentionally collect personal information from individuals under the age of 18. If we discover that we have collected information from a minor without valid age verification, we will take immediate steps to delete that information and close the account in question.

If you believe your child or any minor has registered an account at raja88, please contact our support team immediately so we can take the appropriate action.

12. Changes to the Privacy Policy

Raja88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Sending notifications via your registered email or in-platform notices before changes take effect.
  • In the event of significant material changes, requesting your consent again if required by law.

We encourage you to review this Privacy Policy periodically — at least once every three months — to stay informed about how we protect your information. Continued use of the raja88 platform after any changes constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we are always here to help. The raja88 privacy team can be reached via:

  • Live Chat: Available 24/7 directly on the raja88 platform — the fastest way to get help.
  • Email: [email protected] — for written enquiries requiring documentation.

We are committed to responding to all privacy-related enquiries within 5 business days. For formal data subject rights requests, the processing period is up to 30 calendar days from the date of receipt of a complete request.

We Are Always Here for You: Your satisfaction and security are our primary motivation. Do not hesitate to contact us — every privacy-related enquiry will be handled with full seriousness and professionalism.

FAQ — raja88 Privacy Policy

Answers to the most frequently asked questions about data protection and privacy at raja88.

No. raja88 has never sold, rented, or disclosed members' personal information to third parties for commercial purposes. We only share necessary data with selected service providers bound by strict confidentiality agreements, and only when required by law to regulatory authorities.

All financial transactions at raja88 are protected by 256-bit SSL encryption — the same technology used by major banks in Malaysia. Your payment card and bank account details are not stored directly on our servers; they are processed through certified payment gateways that comply with the highest PCI-DSS standards.

Yes, you have the right to request deletion of your personal data. However, certain data must be retained in accordance with Malaysian law — such as financial records for 7 years and KYC records for 5 years following account closure. Data beyond what is legally required will be deleted within 30 days of receiving your request.

When you close your account, Raja88 will immediately cease processing your data for marketing and gaming purposes. Data required for legal compliance — particularly financial records and KYC — will be retained for the legally prescribed period, after which it will be permanently and securely deleted.

The Raja88 mobile app may collect additional data such as device type, operating system, and device identifiers for security and performance optimisation purposes. We do not access your camera, microphone, or contact list without explicit permission. All data collected through the app is subject to the same Privacy Policy as the website.

You can unsubscribe from marketing emails easily via three methods: click the "Unsubscribe" link at the bottom of any marketing email you receive, update your communication preferences in your account settings, or contact our support team via Live Chat. Unsubscribe requests will be processed within 10 business days.

Join raja88 Today

An Online Gaming Platform That Puts Your Privacy First

Raja88 is more than just a gaming platform — we are a community that prioritizes security, transparency, and full protection of every member's personal data. Register now and enjoy a safe, fair, and exciting gaming experience.

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